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Preguntas frecuentes

Respuestas prácticas sobre cómo alojarse y surfear en Surfside Bali.

The airport is 45-60 minutes away, longer if you land into traffic. We'll arrange a private car - send us your flight number and the driver will be waiting when you walk out. Airport transfer is included on eligible direct rates and selected packages; the reservations team will confirm what applies to your booking.

Se puede organizar un traslado privado desde el aeropuerto previa solicitud. Solo se incluye en determinadas tarifas directas o paquetes.

Las opciones de comidas están disponibles actualmente solo en determinados paquetes. Consulta los detalles del paquete o contacta con nuestro equipo.

Las condiciones de cancelación y modificación dependen de la tarifa elegida y se muestran en el módulo de Exely antes de confirmar. Consulta las condiciones de tu tarifa.

El traslado al aeropuerto se incluye solo en determinadas tarifas directas o paquetes. Consulta los detalles del paquete o contacta con nuestro equipo.

Breakfast is served right by reception, a few steps from your door. It is not part of the base rate, so you can add it when you book or simply pay on the morning you want it. Our cook delivers to your unit, which is what most people do after an early session. Every unit also has a full kitchen if you would rather make your own. For dinner, some of the best kitchens on the Bukit are a few minutes away. Book direct and the golf cart takes you there and brings you back.

Fibre internet and Starlink. If you are working from here, tell us before you arrive and a monitor and a proper desk chair will be waiting in your unit.

No. Reception is staffed around the clock, so a 2am landing is fine. Check-in is from 15:00 and check-out by 11:00. If your flight leaves late, ask us on the day and we will see what the checkout time can be.